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Please read the following terms and conditions (the “Terms and Conditions”) carefully before using our website. By using this website the user (“user” or “you”) accepts, without limitation or qualification, the Terms and Conditions set out below and any additional Terms and Conditions set out in any sub-site. If you do not agree to these Terms and Conditions, you should not use the website.
We will notify users of any material changes to the Terms and Conditions by publishing a notice of such changes. Your continued use of this site implies that you accept to be bound by any updated version of the Terms and Conditions.
Ownership and Operation
Pure Racket Sport (“PRS” or “us”) is a company incorporated in England and Wales, VAT number GB TBC, company number 1351972. Our registered office is at Romans Business Park, East Street, Farnham, Surrey, GU9 7SX.
Condition of Usage
In return for permitting you to use the PRS website and benefiting from our services, you agree that any information you provide to us about yourself at any time will be true, accurate, current and complete and that you will ensure that this information is kept accurate and up to date. If incorrect information is supplied, any contractual obligation PRS has is immediately null and void.
Cancelling your order
If you wish to cancel your order please email us directly at firstname.lastname@example.org requesting your order is cancelled and we will respond as soon as possible, and action all necessary reimbursements. If cancellation has not been done in time to stop the delivery of your order, please follow the returns procedure for unwanted items. See our DELIVERY AND RETURNS Information Page.
You acknowledge and agree that all content included on this website including, but not limited to, website design, text, graphics, audio clips, visual clips, logos, button icons and the selection and arrangement thereof shall remain at all times vested in PRS or its content suppliers and is protected by UK and international copyright laws.
Content Supplied by Users
If you send communications or materials to this website by electronic mail or otherwise, concerning any comments, questions, suggestions or the like, all such communications are, and will be treated as, non-confidential and non-proprietary. Thus, you give up any claim that any use of such material infringes any of your rights including without limitation moral rights, proprietary rights or any other right, including the right to approve the way in which PRS uses such material.
Amending the Terms And Conditions of Use
PRS reserve the right to add to, amend, change or remove any part of these Terms and Conditions at any time. When material changes are made to the Terms and Conditions, a notice will be published on the website notifying users that such changes have been made. By continuing to use this website after the publication of such a notice, you are indicating your acceptance of those changes. PRS may add, change, discontinue, remove or suspend any other content displayed on this website, including features and specifications of products and services described or depicted on the website, temporarily or permanently, at any time, without notice and without liability.
You agree that you will only use our website in a way which is consistent with the Terms and Conditions and which complies with applicable laws and regulations. In particular you agree that you will not use this website to upload or send any material which contains software viruses or other codes, files or programmes designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment or in any other manner which would interfere with or disrupt this website. You acknowledge that this website and any goods that you obtain from our website are provided for your personal use only and may not be used for any commercial purposes or distributed commercially without our permission.
We hope that you find our website easy to use and easy to purchase from. Please see the relevant links on the home page for queries about delivery of products and also your right to return goods. PRS reserves the right to decline orders for bulk or high value purchases and to change price and availability information without notice.
Please note that any promotions/offers on the website cannot be used in conjunction with any other discounts, including those for coaches.
PRS may provide links to other websites from time to time that are not connected with PRS. All links are provided for your convenience only. Access to websites that are owned by third parties is at your own risk and PRS has no responsibility or liability for such third party websites.
PRS will endeavour to ensure that this website is fully operational at all times. However we cannot guarantee that the website will be fault free. In particular, access to this website may be interrupted or restricted to allow for emergency or routine repairs or maintenance to be carried out or the introduction of new facilities or services.
Further, by using this website and any sub-site, you acknowledge and agree that the Internet uses elements and relies upon services, input and facilities which are not within the control of PRS and if PRS is totally or partially prevented or delayed in the performance of any of its obligations in providing a particular service, such a situation will constitute a ‘force majeure’ and PRS shall be excused the performance for so long as such a situation endures.
PRS reserves its right to restrict, suspend or terminate your use of this website or any of our services at any time if we believe, in our absolute discretion, that you have breached these Terms and Conditions.
You agree to indemnify, defend and hold PRS, their directors, employees, information providers, licensors and licensees, officers and partners, (collectively, the “Indemnified Parties”) harmless from and against any and all liability and costs (including, without limitation, legal fees and costs), incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Terms and Conditions.
We may amend this website and our services in any way and at any time with or without notice to you.
Complaints and Comments
If you have any complaints or comments about our website or any of the products supplied to you, please contact PRS calling our Customer Service team on 01252 717214 or by following the relevant link on the website. Our Customer Service team are available from 9.00am until 5.30pm 7 days a week, excluding Bank Holidays. Please allow 3-5 working days for us to respond to website comments and emails.
In situations where PRS gives you the option to subscribe to its email service which will update you with news or information which it considers to be of interest to you, your use of the content received through the email service will be subject to these Terms and Conditions.
Limitation of Liability
To the fullest extent permitted by applicable laws, none of PRS nor any of their respective directors, employees, affiliates or other representatives will be liable for loss or damages arising out of or in connection with the use of, or inability to use, the materials in and/or facilities or services offered through this website, including, but not limited to, indirect or consequential loss or damages, loss of data, income, profit or opportunity, loss of or damage to property and claims of third parties, even if PRS have been advised of the possibility of such loss or damages or such loss or damages were reasonably foreseeable. If this clause is unenforceable in whole or in part in any jurisdiction due to relevant laws, then in no event shall PRS’s total liability to you for all damages, losses, and claims (whether in contract, tort (including, but not limited to, negligence), or otherwise) exceed the amount paid by you, if any, for accessing this website.
This website and its contents are provided without any representations or warranties of any kind, either express or implied. PRS disclaim all representations and warranties, including by way of example but not limitation, as to fitness for a particular purpose, to the fullest extent permitted by applicable laws. In addition, PRS do not represent or warrant that the information and/or facilities accessible via this website are accurate, complete or current, or that this website will be free of defects, including, but not limited to, viruses or other harmful elements. The user of this website assumes all costs arising as a result of the use of this website.
These Terms and Conditions and any contracts made under them are governed by and shall be governed and construed in accordance with the laws of England and Wales whose courts shall be courts of exclusive competent jurisdiction. We make no representation that materials on this Site are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Customers who access this website from locations outside the United Kingdom do so at their own risk and on their own initiative and are responsible for compliance with local laws, to the extent that any local laws are applicable. Nothing in these Terms shall in any way be deemed to restrict or affect your statutory rights under English law.